Contact
We're Here to Help!
At SavvyYes.co.uk, customer satisfaction is our top priority. Whether you have questions about our products, need assistance with an order, or want to learn more about our discounts and deals, we're just a message away. Feel free to reach out, and a member of our team will get back to you promptly. Let us know how we can make your shopping experience even better!
Need help? Send us a message
Where we're based
Savvy Yes! Limited
Unit 1 Pilkington Road,
Kirk Sandall,
Doncaster, DN3 1BZ
England
Customer Services
The fastest way to contact us is via the form, but you can also reach us on our dedicated customer service email address orders@savvyyes.co.uk
Frequently asked questions
We offer FREE delivery on all basket totals over £30*. Delivery methods may vary and estimated delivery is 3-5 working days.
We also offer an express delivery service for £6.99 available to select at checkout which is estimated 1-2 working days.
*Some heavier items are excluded from our free delivery offer and the shipping cost will be displayed at checkout for these items.
Delivery times may vary depending on your location and the shipping method chosen at checkout. Generally, orders are processed and shipped within 1 business day. You can track your order using the provided tracking information.
PLEASE NOTE: Delivery during public holidays will be severely impacted and we cannot guarantee your orders will be delivered within our usual scheduled times.
Savvy Yes offers a diverse range of discounted consumer goods, including makeup, toys, collectibles such as Pokémon TCG and Magic The Gathering, and much more.
Yes, the majority of our products are brand new. However, we also offer discounted items with damaged packaging, providing substantial savings to our customers.
Save big on new items with not so perfect packaging!
"Damaged packaging" refers to products that are brand new but may have outer packaging that is slightly damaged or imperfect. Rest assured, the products themselves are in perfect condition and are sold at a significant discount.
Our discounts vary depending on the product and its condition. However, our goal is to offer substantial savings against the recommended retail price (RRP) on all our items.
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please contact us within 30 days of receiving your item for assistance with returns or exchanges. Please note that certain conditions may apply.
We offer a 30 day money back guarantee* If you have changed your mind or have an issue with your purchase, you can make a request to return through your account section of our store.
Please note: Returns are only possible for unopened products in their original packaging! Sealed products can only be returned if the seal is intact.
You can reach out to our customer support team via email at Help@savvyyes.co.uk or through our contact form on the website. We're here to help with any questions or concerns you may have!
